THE EFFECT OF KNOWLEDGE MANAGEMENT INFRASTRUCTURE AND CAPABILITIES ON ORGANIZATIONAL LEARNING IN PAKISTAN

Authors

  • Nasir Mehmood University of Wah
  • Ikram Ahmad University of Wah
  • Sadia Saeed National University of Modern Languages

Keywords:

Knowledge Management, Infrastructure, Capability, Organizational Learning

Abstract

The higher education institutions in Pakistan need to effectively utilize their capabilities to enhance organizational learning through IT-based infrastructure. This study examines the direct and indirect effects of knowledge management infrastructure and capabilities on organizational learning. To test the hypothesized relationships, data was collected from 250 respondents based on convenient sampling technique. The partial least square (PLS) structural equation modeling technique was applied for testing of hypotheses. The results revealed that IT-based knowledge management infrastructure is significantly related to organizational learning directly and through knowledge management capabilities. The study findings reinforced the need for the development of IT infrastructure in the service sector to enhance organizational learning.

Author Biographies

Nasir Mehmood, University of Wah

Assistant Professor, University of Wah.

Ikram Ahmad, University of Wah

MS Graduate, University of Wah.

Sadia Saeed, National University of Modern Languages

Lecturer at National University of Modern Languages  Islamabad.

THE EFFECT OF KNOWLEDGE MANAGEMENT INFRASTRUCTURE AND CAPABILITIES ON ORGANIZATIONAL LEARNING IN PAKISTAN

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Published

2021-08-30

How to Cite

Nasir Mehmood, Nasir, Ikram Ikram Ahmad, and Sadia Sadia Saeed. 2021. “THE EFFECT OF KNOWLEDGE MANAGEMENT INFRASTRUCTURE AND CAPABILITIES ON ORGANIZATIONAL LEARNING IN PAKISTAN”. Journal of Contemporary Studies 10 (1):83-103. https://jcs.ndu.edu.pk/site/article/view/164.